Common questions

Alerts

• What is the wetness alert for?
• There is a low battery alert on the clip-on, what should I do?
• Why do all staff members receive disconnected notifications when someone changes a resident?

Health matters

• Can the use of the electronic clip-on cause any health issue?
• Does the use of the smart solution improve residents' skin condition?
• Which body postures can I monitor on the apps?
• Can residents feel the protections' sensor?

Clip-ons

• How long does a charged clip-on last?
• How long does it take to charge a clip-on?
• Do I need to pair the clip-on again every time I change a smart protection?
• Do I need to change the clip-ons' battery?
• Is a clip-on specific to each resident?

Good to know

• Do the smart products use Bluetooth or WIFI?
• Can I use the Orizon app on Apple smartphones?
• Which devices is the app available on?